Shipping Policy
At Verano, every order is carefully packaged and shipped directly from our fulfillment location. Here's what to expect.
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.
Domestic Shipping (United States)
Standard shipping within the United States takes 5–10 business days after processing. Total delivery time from order to doorstep is typically 7–14 business days. All US orders include free standard shipping with no minimum required.
International Shipping
We ship internationally to most countries worldwide via USPS and DHL. Shipping rates are calculated automatically at checkout based on your location and order weight. Delivery times vary by destination and will be estimated at checkout.
Order Tracking
Once your order ships you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update. Tracking is included on all domestic and international orders.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery window, contact us at hello@veranowatches.com and we will resolve the issue promptly.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees depending on your country. These charges are the responsibility of the customer and are not collected by Verano at checkout. We recommend checking with your local customs office if you are unsure about potential fees before ordering.